Privacy Policy

This template does not constitute legal advice and you are solely responsible for ensuring that you comply with your obligations under applicable laws. As data protection laws continue to evolve, you should regularly review your privacy policy to ensure that it is compliant with updated laws and regulations and accurately reflects current data processing practices. We recommend that you consult a lawyer if necessary.

Last updated: March 14, 2024

This data protection declaration describes how A VISION UG. collects, uses and discloses your personal information when you visit avision.photo, use our services or make a purchase or otherwise communicate with us (collectively the "). For the purposes of this Privacy Policy ... and "...." means you as a user of the Services, whether you are a customer, a website visitor or any other person whose information we have collected in accordance with this Privacy Policy.
Please read this privacy policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps consistent with applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you through various sources, as set forth below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set forth below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable Terms of Use, and use the Services, our rights and the rights of ours Protect or defend users or others.

What personal information we collect

The types of personal information we receive about you depend on how you interact with our website and use our services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you provide to us directly through our Services may include:

Basic contact information including your name, address, telephone number and email address.

Order information including your name, billing address, shipping address, payment confirmation, email address and telephone number.

Account information including your username, password and security questions.

Purchasing information including items you view, add to your shopping cart or add to your wish list.

Customer support information , including information you include in communications with us, such as: B. when sending a message via the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may result in your inability to use or access these features.

Information we collect via cookies

We also automatically collect certain information about your interaction with the Services ( Usage Data ). To do this, we may use cookies, pixels and similar technologies (“ cookies ”). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information we receive from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
  • Companies that support our website and services, such as Shopify.
  • Our payment processors who collect payment information (e.g. bank details, credit or debit card information, billing address) to process your payment and fulfill your orders and to provide you with the products or services you have requested in order to fulfill our contract with you.
  • When you visit our website, open emails or click on links in emails we send, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as Collect pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information received from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of any information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Sites and Links.

How we use your personal information

  • Provision of products and services. We use your personal information to provide you with the Services in accordance with our contract with you, including processing your payments, fulfilling your orders, notifications related to your account, purchases, returns, exchanges or other transactions to create your account maintain and otherwise manage to arrange shipping, facilitate returns and exchanges, and to enable you to leave reviews.
  • Marketing and advertisement . We use your personal information for marketing and advertising purposes, such as sending you marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites.
  • Security and fraud prevention . We use your personal information to detect, investigate or take action on possible fraudulent, illegal or malicious activities. If you register to use the Services, you are responsible for keeping your account login information secure. We strongly recommend that you do not share your username, password or other login information with other people. If you believe your account has been compromised, please contact us immediately.
  • Communication with you . We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests to be responsive to you, to provide you with effective services and to maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with operating our Shopify business, please visit https://www.shopify.com/legal/cookies. We use cookies to optimize and improve our website and services (including remembering your actions and preferences), perform analytics and better understand user behavior on our website (in our legitimate interest to administer the services). improve and optimize). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products and advertising on our website and other websites. Most browsers accept cookies by default, but you can set your browser to remove or reject cookies by changing your browser settings. Please note that removing or blocking cookies may have a negative impact on your user experience and may cause some services, including certain features and general functionality, to function incorrectly or become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

How we share personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
  • To suppliers or other third parties who provide services on our behalf (e.g. IT administration, payment processing, data analysis, customer support, cloud storage, order fulfillment and shipping).
  • To business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy policies.
  • If you request or otherwise consent to us sharing certain information with third parties, e.g. B. to send you products or through your use of social media widgets or login integrations, with your consent.
  • To our subsidiaries or elsewhere within our group of companies, in our legitimate interest in running a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable Terms of Use and to protect or protect the Services, our rights and the rights of our users or others defend.
In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked *) about users for the purposes set out above in "How we collect and use your personal information" and "How we share personal information":
category Categories of recipients
  • Identifiers such as basic contact information and certain order and account information
  • Commercial information such as ordering information, purchasing information and customer support information
  • Internet or similar network activity, such as usage data
    • Suppliers and third parties who provide services on our behalf (such as internet service providers, payment processors, shipping partners, customer support partners and data analytics providers)
    • Business and marketing partners
    • Affiliates

      We do not use or disclose sensitive personal information to draw conclusions about you.
      We have "sold" and "shared" (as defined under applicable law) personal information for the purposes of conducting advertising and marketing activities over the last 12 months in the past year, as follows.
      Category of personal information Categories of recipients
      Identifiers such as basic contact information and certain order and account information Business and marketing partners
      Commercial information such as records of products or services purchased and purchasing information Business and marketing partners
      Internet or similar network activity such as usage data Business and marketing partners

      User Generated Content

      The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of ​​the Services, such content will be public and accessible to anyone.
      We do not control who will have access to the information you share with others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available or the accuracy, use or misuse of any information you disclose or receive from third parties.

      Third Party Websites and Links

      Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of any information found on such websites. Information you provide in public or semi-public forums, including information you share on third-party social networks, may also be viewed by other users of the Services and/or users of those platforms without restriction on its use by us or by any third party. Our inclusion of such links does not alone imply endorsement of the content on such platforms or their owners or operators, unless disclosed on the Services.

      Children's data

      The Services are not intended for use by children and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion.
      As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as those terms are defined in applicable law) personal information from anyone under 16 years of age.

      Security and retention of your information

      Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure in transit. We recommend that you do not use unsecure channels to transmit sensitive or confidential information to us.
      How long we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

      Your Rights and Choices

      Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances and in certain cases we may refuse your request to the extent permitted by law.

      • Right of access/knowledge. You may have the right to request access to the personal data we hold about you, including details of the ways in which we use and share your information.
      • Right to deletion. You may have the right to request that we delete the personal information we hold about you.
      • Right to rectification. You may have the right to request that we correct any inaccurate personal information that we hold about you.
      • Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party in certain circumstances and subject to certain exceptions.
      • Right to Object to Sales or Distribution or Targeted Advertising. You may have the right to direct us not to “sell” or “share” your personal information, or to object to the processing of your personal information for purposes considered “targeted advertising,” as defined in applicable data protection laws. Please note that if you visit our website with the Global Privacy Control opt-out preference signal, depending on your location, we will automatically assume that this is a request to opt-out of the "sale" or "sharing" of information for the device and browser you use to visit the website.

      • Right to restrict and/or object to the use and disclosure of sensitive personal information. You may have the right to direct us to limit our use and/or disclosure of sensitive personal information to that which is necessary to carry out the Services or to provide goods reasonably expected by an average individual.
      • Restriction of processing : You may have the right to ask us to stop or restrict the processing of personal data.
      • Withdrawal of consent : Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
      • Appeal: You may have the right to appeal our decision if we deny your request. You can do this by replying directly to our rejection.
      • Managing communication preferences: We may send you promotional emails, from which you can unsubscribe at any time using the unsubscribe option in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as: B. those relating to your account or orders you have placed.
      You can exercise any of these rights as set out on our website or by contacting us using the contact details provided below.
      We will not penalize you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as: B. Your email address or account information before we provide a substantive response to the request. Subject to applicable law, you may designate an authorized agent to make inquiries on your behalf to exercise your rights. Before accepting such a request from an Agent, we will require the Agent to demonstrate that you have authorized the Agent to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner in accordance with applicable law.

      We use Shopify's advertising services, such as Shopify Audiences, to personalize the advertising you see on third-party websites. To prevent Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

      complaints

      If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to object to our decision by contacting us using the contact details provided below or by submitting your complaint to your local data protection authority.

      International users

      Please note that we may transfer, store and process your personal information outside of the country in which you live, including the United States. Your personal information will also be processed by employees and third-party service providers and partners in these countries.
      If we transfer your personal information outside of Europe, we will rely on accepted transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the competent authority of the United Kingdom, provided that the data transfer is not to a country defined as an adequate level of protection has been established.

      Contact

      If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of the rights available to you, please call +49157 80534548 or email us at abf@avision.group or contact us at
      Tannenstraße 27, 40476 Düsseldorf, Germany.
      For the purposes of applicable data protection laws, we are responsible for your personal information. Our representative is Aniuska Bientz Figueredo.